1. Certificate of Insurance or premium receipt.
2. Departure proof, such as air tickets, cruise ticket, boarding pass, travel agents, or airline’s receipt, etc.
3. Letter from company regarding nature and duration of trip (if under a corporate travel policy)

1. Original medical receipt(s) and medical report(s) stating diagnosis and date of injury/sickness commenced  certified by a qualified medical practitioner,
2. Letter of referral from general practitioner for the medical treatment conducted by specialists, physiotherapists, etc.

1. Medical certificate from a qualified medical practitioner certifying diagnosis and the
   number of days of hospitalization
2. Hospital discharge summary
3. Letter from employer/company stating that the insured is under employment and salary
   amount during sick leave period (Applicable to Loss of Income)

1. Loss reports issued by local police within 24 hours after the occurrence of the incident.
2. Damage reports issued by the relevant authorities or organizations (e.g., police/airline/
   hotel, etc.) within 3 days after the occurrence of the incident.
3. Photos showing the extent of damage to the property, if applicable
4. Original Purchase receipt of the lost/damaged items
5. Repair quotation, if applicable
6. Compensation letter from airline/hotel/ any other parties (where applicable)
7. Original receipts for additional hotel accommodation and travel expenses, if applicable

1. Documentation indicating the reason(s) for and number of hours of delay
   (e.g. confirmation from common carrier)
2. Original receipt(s) for emergency purchase of essential items, if applicable

1. Original receipts issued by the relevant parties (e.g., airline, hotel) showing the
   booking date and the itinerary
2. Documents issued by the relevant parties (e.g., airline, hotel) confirming trip cancellation
   and the refunded amount/non-refundable
3. Medical certificate indicating diagnosis and reason that the insured is unfit for travel,
   if applicable.
4. Death certificate, if applicable
5. Proof of relationship to the insured, if applicable

1. Original receipts issued by the relevant parties (e.g., airline, hotel) showing the booking
   date and the schedule of the original itinerary
2. Original documentation/receipts indicating the pre-paid or / and additional travel
   and/or accommodation expenses incurred after the commencement of the insured journey
3. Documents issued by the relevant parties (e.g., airline, hotel) confirming the rearrangement
   and the refunded amount/non-refundable amount
4. Documentation from common carrier or travel agent indicating the reason for journey
   re-arrangement
5. Medical certificate indicating diagnosis and reason that the insured is unfit to continue
   the planned journey, if applicable
6. Death certificate, if applicable
7. Proof of relationship to the insured, if applicable

1. Relevant incident report and police report
2. Death Certificate, if applicable
3. Proof of claimant’s relationship to the Insured, if applicable
4. Medical report regarding the extent of permanent disability suffered

1. Incident report issued by local police or relevant organizations (if applicable)
2. Original payment receipt of compensation for damaged items (if applicable)

No liability should be admitted and no settlement or promise of payment should be reached or
made to the third party without our prior approval.

1. Car rental agreement
2. Policy of the comprehensive motor insurance you had purchased for the rented car
3. Damage report of the rented car
4. Original receipt of the car rental excess